Our corporate vision
Reliability through Innovation

ADOR Diagnostics


IVD Innovative Products and Services

ADOR Diagnostics is an international IVD company headquartered in Rome, Italy. 

ADOR develops, manufactures and markets unique in-vitro diagnostic solutions, 
specially designed for small to mid-sized laboratories, doctor offices, 
point of care, near bed testing, specific hospital settings, (rural) labs and mobile care units.

ADOR was established through cooperation between Adaltis S.R.L (ITA) & Gamida B.V. (NL), two well-known companies in the IVD arena.



Email: sales@adordx.com



Email: ari@adordx.com


Dear Customer 
A collection of those issues that keep coming up over time. Search the Frequently Asked Questions. 
If you cannot find answer to your question please contact us at info@adordx.com

We will respond within 24 business hours, Monday to Friday, excluding holidays.

Your personal information is kept private and confidential and at no point will we rent or sell this.

When you register at ADORDX.COM, we need to know your name, mailing an address and email address. To process your order online we require your billing address, shipping address, telephone number, credit card number and expiration date. If necessary, these details may be shared with a credit reference agency to verify your order.

Only you or a Customer Care member (with your permission) may access your personal data from the website to help you place an order or update your account.

Please note, we may contact you about our products and services via email. If you would prefer not to receive this information, you can edit your email preferences in 'Your Account'.

For more information, view our Privacy Policy.

How do I recover my username and password?

In case you forgot you password and or username, by using the recovery tool located in this webpage, you can recover them.

Follow the steps:

  1. In case you forgot your password: click on ‘Forgot your password’, and send your username to your e-mail account as requested.
  2. By using a combination of your username and the answer to your secret question, you can reset your password.
  3. The answer you will type is case sensitive, make sure you type your answer exactly the way you did when you created your account (using caps/no caps etc).
  4.  If these tools fail, you can e-mail the webmaster using our contact form and request that your username and secret answer be sent to you.

This e-mail must include a) Your full name b) Company Name c) email address.

The webmaster and Adaltis technical support can not supply you with your password, only your username and secret answer. You are the only one who knows you password.

Contact Form here.

Choosing a secure password reduces the risk that your password can be guessed or stolen by a password thief. A password thief can use your password to access your account in your name, change or steal your personal information.

Your new password must:

  • Use nine or more characters.

  • Have at least three of these:lowercase letters / uppercase letters / numerals

And must not:

  • Be a word or simple phrase—or contain four numbers in ascending or descending order (for example, 12345 or 8765).
  • Use parts of your name.

TIP: Make a strong and memorable password by using the first letters of the words in a phrase. For example, "Four score and seven years ago our fathers brought forth" becomes 4S&7yaofb4th.

IMPORTANT: Select a unique password — not one you are using for other accounts. The webmaster and ADOR technical support can not supply you with your password, only your username and question answer. You are the only one who knows you password.

 Protect Your Password

  • Don't tell anyone your password—not even trusted family members and computer support staff.

  • Set security questions to help you reset your password in case you forget it.

  • Change your password for security about once every six months. 

For additional information

For more information you can send us your comments, or ask a question using the form below:

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